Privacy Policy

Red’s Window Cleaning
Effective Date: April 16, 2026
State of Business: Texas, United States

1. Introduction

Red’s Window Cleaning ("Red’s," "we," "us," or "our") respects your privacy and complies with applicable Texas and U.S. data privacy laws, including the Texas Data Privacy and Security Act (TDPSA) where applicable. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect only necessary information:

• Full name

• Phone number (including SMS consent)

• Email address

• Service/property address

• Service history and preferences

We do not store payment card details directly.

3. How We Collect Information

We collect data when you:

• Submit forms (website, ads, or landing pages)

• Call, text, or email us

• Schedule services

• Communicate via SMS or phone

4. How We Use Your Information

We use your data to:

• Provide and manage services

• Send confirmations, reminders, and updates

• Respond to requests

• Send marketing messages (only with consent)

• Improve business operations

We do not sell personal data.

5. SMS / Text Messaging (A2P Compliance)

By providing your phone number, you consent to receive SMS messages related to:

• Appointment scheduling and reminders

• Service updates

• Promotional offers (if opted in)

Details:

• Message frequency varies

• Message/data rates may apply

• Reply STOP to opt out

• Reply HELP for support

We do not share SMS opt-in data with third parties for marketing.

6. Sharing of Information

We may share information only:

• With service providers (CRM, payment processors)

• To comply with legal obligations

• To protect rights, safety, or property

All third parties are required to maintain confidentiality.

7. Data Retention

We retain personal data only as long as necessary for:

• Service fulfillment

• Legal compliance

• Business records

You may request deletion at any time.

8. Data Security

We use reasonable administrative and technical safeguards. No system is completely secure.

9. Texas Privacy Rights (TDPSA)

If applicable under Texas law, you may:

• Request access to your personal data

• Correct inaccurate data

• Request deletion of your data

• Opt out of targeted advertising

To exercise rights, contact us directly.

10. Contact Information

Red’s Window Cleaning
Email: [email protected]
Phone: (903)-258-6897

11. Updates

We may update this policy at any time. Continued use of services constitutes acceptance.

Disclaimer: Not legal advice. Consult a Texas attorney for full compliance.